Free shipping on all orders $100 and over! Store Hours: Mon-Fri: 9am-8pm. Sat: 9am-5pm. Sun: 10am-4pm.

Return & Refund Policy

Thank you for shopping at the Cayuse Shop, LLC.

If you are not satisfied with your purchase, we are here to help!

Returns:

  • You have 30 calendar days to return an item from the date you received it 
  • To be eligible for a return, the item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging. All tags must still be attached to the item.
  • Your item needs to have the receipt or proof of purchase. 

Exchanges: 

  • In the event of an exchange please contact the store at 608-643-4411 or email at info@cayuseshop.com

Refunds:

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card or original method of payment. 
  • You will receive the credit within a certain amount of days (typically 5-7 days), depending on your card issuer's policies. 

Shipping:

  • You will be responsible for paying for your own shipping costs for returning your item. 
  • Shipping costs are nonrefundable
  • If you receive a refund and paid for shipping, the cost of shipping will be deducted from your refund.

Contact Us:

  • Phone: 608-643-4411
  • Email: info@cayuseshop.com
  • Address: Cayuse Shop, ATTN: Returns, 532 Water St. Sauk City, WI 53583

If you have any questions on how to return your item to us please contact us. 

 

Thank you,

Cayuse Shop